Thai Airways

Project Overview

In 2025, Thai Airways International (THAI) embarked on a landmark digital transformation to centralize its Environmental, Social, and Governance (ESG) operations. Historically, tracking a global airline’s carbon footprint involved siloed data across catering, technical departments, flight operations amongst many others.

Evercomm implemented the THAI Sustainability Platform, a specialized SaaS solution that:

Quantifies Scope 1, 2, and 3 emissions in accordance with ISO 14064-1 and TGO standards across all its organisation’s activities all over the world.

Integrates data from various systems so to include and improve employees and stakeholders engagement

Enhances governance through transparent and verifiable data management

Track and measure various targets including emissions reduction targets

Supports connectivity with both current and future technological systems

THAI Sustainability Platform supports the organisation and its executives to make strategic decisions based on accurate data and building confidence in their positioning as a world class sustainable aviation organisation.

Centralized Inventory: Establish a standardized system for efficient data collection and audit trails across all subsidiaries.

Accuracy & Compliance: Improve carbon calculation accuracy using verified Emission Factors (EF) to meet international reporting standards.

Real-Time Tracking: Enable live monitoring of carbon emissions to identify high-impact reduction opportunities.

Governance & Transparency: Enhance corporate image through transparent data management aligned with ESG and 56-1 SEC standards.

Scope 1, 2, & 3 Tracking: Comprehensive quantification of emissions from aircraft fuel, ground services, energy use, and supply chain categories.

Regulatory Export: Generates compliant reports for TGO, GRI, SET, and IFRS S1/S2.

Scenario Modeling: “What-if” simulations to support strategic planning for the Net Zero pathway.

Benchmarking: Compare actual performance against industry standards and historical baselines.

Goal Cascading: Break down organizational ESG targets into specific, measurable goals for individual departments.

Uptime Guarantee: Minimum system availability of 99.5% per month.

Data Security: Fully compliant with Thailand’s Personal Data Protection Act (PDPA) and GDPR.

Standard Compliance: Developed in alignment with ISO/IEC 29110 or CMMI Level 3 standards.

The successful rollout of the THAI Sustainability Platform is the first chapter in a broader vision for the airline:

Unified Platform: Covering Data Management, Analytics, & Project Management.
Data Flow: Seamless integration with THAI’s internal ecosystem, including ERP, HR, Finance, and Energy/IoT systems.
Accuracy: Uses verified Emission Factors (EF) and automated unit conversions to eliminate manual data entry errors.
Predictive Tools: Features “What-if” scenario modeling, trend analysis, and an early warning system for tracking progress against SMART targets.
Audit-Ready Transparency: Includes role-based access control, audit trails, and a digital portal to facilitate third-party verification.

AI-Driven ESG Strategy & Compliance Platform

Scalable, AI-powered platform that integrates regulatory compliance, predictive net-zero modeling, and financial impact tracking to streamline long-term sustainability management.

Certified Excellence in Environmental Compliance

Extensive industry certifications, including ISO 14064-½, ISO14067 and TGO, to provide automated inventory management and guaranteed alignment with local and international regulatory standards.

Unified API Architecture for Seamless Integration

Robust, API-driven framework that enables seamless collaboration between regional partners while maintaining a synchronized “single source of truth” to ensure data integrity and security across all service offerings.